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Q1: Who is Womchic?

Womchic is a website that specializes in home decor and automobile accessories products. We offer a wide range of high-quality products to enhance the style and functionality of your home and vehicle.

Q2: How long it takes to get my ordered products?

The delivery time for your ordered products depends on several factors such as your location, the shipping method/agency, and product availability. Generally, we strive to process and ship orders within 2-3 business days. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery. And it takes 12-19 days for the package to get to you after you received the tracking information.

Q3: Can I return and get my money back if I'm not satisfied with the quality?

Yes, we have a satisfaction guarantee policy. If you are not satisfied with the quality of your purchased product, you may return it within 30 days of receiving it. Please refer to our Return Policy page on our website for detailed instructions on how to initiate a return and get your money back.

Q4: Where is the product shipped from?

Our products are shipped from Shenzhen China now, but we're planning on overseas warehouses this year so as to improve our standard of service.

Q5: Which shipping agency is responsible for the shipment?

We work with several reputable shipping agencies to ensure reliable and timely delivery of your packages. The shipping agency responsible for your shipment may vary depending on the specific product and your location.

Q6: Has my product been shipped out? Where is my package right now?

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to check the status and location of your package. Simply visit the Track My Order page and enter the tracking number in the designated field to get real-time updates on your shipment's whereabouts.

Q7: How to subscribe to Womchic newsletter and get best deals?

To subscribe to the Womchic newsletter and receive the best deals and updates, you can visit our website and scroll down to the bottom of the page. You will find a subscription box where you can enter your email address. After subscribing, you will start receiving our newsletter with exclusive offers, discounts, and news about our latest products.

Q8: How to get FREE SHIPPING?

We offer free shipping on select products or during promotional periods. To qualify for free shipping, you need to meet the specific criteria mentioned on our website or in the promotion details. Typically, free shipping is available for orders that exceed a certain total purchase amount or when a specific coupon code is applied during checkout.

Q9: How many times can I use the 20% welcome voucher?

The 20% welcome voucher can be used once per customer. It is a special discount offered to new customers as a gesture of appreciation for choosing Womchic. Make sure to take advantage of this voucher on your first purchase to enjoy the savings.

Q10: How to get more voucher and deals after I used the 20% welcome voucher?

After using the 20% welcome voucher, you can still receive more vouchers and deals by subscribing to our newsletter, following our social media accounts, and keeping an eye on our website for ongoing promotions. We regularly offer exclusive discounts and seasonal sales, so staying connected with us will ensure you don't miss out on any exciting offers.

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